The new 1101 and 1102 CompTIA A+ Core Series includes expanded content on the growing parts of the IT support role:
Overview
A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware, and more
A dramatically different approach to defining competency in operational procedures including basic disaster prevention and recovery and scripting basics
A greater dependency on networking and device connectivity
Focus areas on supporting:
Increased reliance on SaaS applications for remote work
More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
Changing core technologies from cloud virtualization and IoT device security to data management and scripting
Multiple operating systems are now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on-site, or to save time and money by sending proprietary technologies directly to vendors
What jobs use CompTIA A+
Help Desk Tech, Desktop Support Specialist, Field Service Technician, Associate Network Engineer, System Support Technician, and Junior Systems Administrators
Training Options available
Self Learn using CompTIA CertMaster online learning system or our Classroom or Virtual Live Instructor-Led training.
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